The Maintenance Department’s direct line during normal business hours is 305-294-9808. If your call is not answered, please leave a voicemail and somebody will get back with you. Repairs will be prioritized based on urgency. Situations that are considered emergencies will be addressed within 24 hours. For maintenance emergencies during non-business hours, please call 305-296-5632.


Rent is due on the first day of each month. Rent can be paid with cash, check, or money order. Rent payments can be made by mail or in person at your development’s rental office or at the main office at 1400 Kennedy Drive, Key West.

If you have an unexpected change in your income, please contact your property manager. They may be able to help you get financial counseling or adjust your rent, if warranted.


The Housing Authority is committed to affording its tenants with disabilities the equal opportunity to use and enjoy their dwelling, including public and common use spaces.  To request a reasonable accommodation, please contact the housing manager/supervisor of your housing development.

If a person with a disability believes they have been subjected to a wrongful denial of a request for reasonable accommodation, they may file a complaint with HUD within one year after the alleged denial or may file a lawsuit in federal district court within two years of the alleged denial.  If a complaint is filed with HUD, HUD will investigate the complaint at no cost to the person with a disability.


Aubrey LaRochelle - HCV Program Manager


Claudia Castillo - Housing Supervisor

Properties: Eastwind Apartments, Newport Village Apartments, & Tropical Isle Apartments

Cari Diaz - Housing Manager

Properties: Harry L. Bethel Roosevelt Gardens Apartments, Roosevelt C. Sands, Jr. Affordable Housing Complex, 818-820 & 817-819 Washington St., 2107-2109 Patterson Ave. & 1225-1227 3rd Street, Old Town housing (scattered sites)

Grisel George - Housing Supervisor

Properties: Fort Village, George Allen Apartments, Lang B. Milian Apartments, and Robert Gabriel Apartments

Misty Jung - Housing Supervisor

Property: Henry V. Haskins Senior Citizen Plaza

Kenya Strachan - Housing Manager

Properties: Poinciana Plaza, Jack T. Murray Senior Citizen Complex, Big Coppitt housing (Avenue B), Harry L. Bethel Housing Complex (Stock Island), Garden View Apartments


It is the policy of the Housing Authority to fully comply with all federal, state, and local nondiscrimination laws and to operate in accordance with the rules and regulations governing Fair Housing and Equal Opportunity in housing and employment. The Housing Authority shall not deny any family or individual the opportunity to apply for or receive housing or employment on the account of race, color, national origin, religion, sex, familial status, and/or disability.